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โ“ Frequently Asked Questions About Our Recovery Services

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Frequently Asked Questions

Find answers to the most commonly asked questions about our services.

What areas do you cover for vehicle transportation?

We primarily operate in London, but we provide car recovery and vehicle transportation services anywhere in the UK and across Europe. No matter the distance, weโ€™ll ensure your car reaches its destination safely and efficiently.

Whatโ€™s the difference between breakdown cover and car recovery?

Breakdown cover is a prepaid insurance product. Our car recovery service is pay-as-you-go โ€” no subscription needed. You only pay when your vehicle breaks down, giving you flexibility and saving you money if you rarely need help.

Do I need breakdown cover to use your ser

Not at all. With us, you don't need to have any existing vehicle breakdown cover. Just give us a call, and weโ€™ll recover your car quickly, affordably, and with no hassle.

What should I do when my car breaks down in London?

If your vehicle breaks down in London or nearby, call 1st Car Recovery immediately. Our 24 hour breakdown recovery team will dispatch a tow truck near you quickly to get your vehicle to safety. We also assist with onward travel if needed โ€” no breakdown cover required.

Do you only operate in London?

Weโ€™re based in London, but our breakdown and vehicle recovery services extend across the UK. Wherever you are, weโ€™re just a call away. Whether you need car recovery near me or long-distance transport, we can recover your car fast and affordably.

Can you recover cars that are off-road or not drivable?

Yes, we specialize in off-road auto recovery too. If your car is in a ditch, a field, or wonโ€™t start, our car towing team is equipped to handle all types of breakdowns, including winching and heavy-duty recoveries.

How much does a tow truck cost in London?

Our pricing depends on distance, time, and vehicle type. We offer fair, transparent rates for all tow truck and car recovery services in London and beyond. Contact us for a no-obligation quote.

Do you offer 24/7 tow truck and car recovery services?

Yes! Weโ€™re available 24/7 for emergency breakdowns and vehicle recovery services. Whether itโ€™s day or night, rain or shine โ€” a recovery truck is always ready to assist. Our team is just a call away.

How fast can you send a tow truck near me?

We usually arrive within 30โ€“45 minutes, depending on your location. Whether you're in East London or just outside the city, our tow truck and car recovery services are fast and reliable.

What types of vehicles do you transport?

We transport a wide range of vehicles, including cars, SUVs, vans, and light commercial vehicles. If you have a specific vehicle type, contact us to confirm. Our recovery vehicles are built for flexibility and safety.

Can you transport non-functional or damaged vehicles?

Yes, we can transport non-functional or damaged vehicles. Our vehicle recovery service is ideal for cars that may not be drivable โ€” we ensure they are securely loaded and delivered to your destination or local garage.

How long does transportation take?

Delivery times depend on the distance between Point A and Point B. We provide an estimated timeframe when you book our services and ensure prompt delivery. Whether you're one mile from home or across the country, we get it done.

Is my vehicle insured during transportation?

Yes, your vehicle is fully insured during transit. We prioritize safety and ensure your car is protected throughout the journey.

How much does vehicle transportation cost?

The cost depends on the distance, type of vehicle, and specific requirements. Contact us for a customized quote โ€” we offer transparent pricing with no hidden fees.

Do you offer door-to-door transportation?

Yes, we provide door-to-door car recovery and transportation service. We pick up your car from the agreed location (Point A) and deliver it directly to the destination (Point B), ensuring maximum convenience.

Do you transport vehicles internationally?

Yes, we provide international vehicle transportation and car recovery across Europe. Whether youโ€™re moving a car within the UK or across borders, weโ€™ll handle the logistics for you.

Can I track my vehicle during transportation?

Yes, we provide updates throughout the transportation process. Our team will keep you informed about the status of your vehicle and notify you upon delivery.

Can I transport a vehicle Iโ€™ve just purchased online?

Absolutely! We regularly help clients recover and transport cars they've purchased online from dealerships or private sellers โ€” securely and safely.

How do I book your services?

Booking is simpleโ€”just contact us via phone or email, provide details about the vehicle and destinations, and weโ€™ll schedule the transportation for you.

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